Accessibility Statement of Tilater Entertainment

Tilater Entertainment is committed to making its digital and physical offerings as accessible as possible to all users. We aim to provide an inclusive experience for people with different abilities and continuously work to improve accessibility across our services.

This accessibility statement applies to all access points and formats operated or provided by Tilater Entertainment, including:

Mobile applications (including those currently under development)

Digital and printed tickets, including paper tickets

Ticketing services are technically provided via a white-label solution operated by a third-party ticketing provider. While an external system is used, accessibility considerations are taken into account when selecting and configuring such services.

Tilater Entertainment partially complies with recognized accessibility standards and is actively working to improve accessibility across all platforms and touchpoints.

Due to ongoing development activities and the use of third-party systems, some content or functionalities may not yet be fully accessible. Accessibility improvements are implemented on a continuous basis.

Accessibility is treated as an ongoing process. We regularly review our digital and physical services and consider accessibility aspects when developing new features, applications, event formats, and services.

If you experience any accessibility barriers or would like to provide feedback or suggestions, please contact us: compliance (at) tilater.com

These Terms & Conditions (“T&Cs”) govern the use of websites, webshops, platforms, applications, ticket sales, subscriptions, and services operated under the brand Tilater Entertainment, a brand of Rolling LIVE Entertainment GmbH (“Tilater”, “we”, “us”).

They apply to all users, including visitors, ticket buyers, subscribers, artists, promoters, venues, and business partners, unless explicitly agreed otherwise in writing.

Depending on the event, Tilater Entertainment may act as event organizer, promoter, or as an intermediary or agent for third-party organizers, artists, or venues. The applicable role is specified in the event description or ticket information.

Where Tilater Entertainment acts as an intermediary or agent, it acts in the name and for the account of the respective event organizer, who is the contractual partner and seller vis-à-vis the ticket buyer.

Ticket sales and ticket processing are technically handled via white-label software solutions provided by third-party ticketing providers. Tilater Entertainment is not the technical operator of the ticketing infrastructure.

Tickets are issued electronically or in printed form and are valid only for the specified event, date, and time. Each ticket grants a single entry and becomes invalid upon first scan.

All prices are displayed in the applicable currency and include any mandatory fees unless stated otherwise.

Payments are processed exclusively through third-party payment service providers. Tilater Entertainment does not store payment or credit card data.

Additional service or handling fees may apply and are disclosed during the purchase process.

Unless otherwise stated for a specific event, tickets are non-refundable, no refund is granted for late arrival or no-show, and tickets are excluded from exchange.

If an event is cancelled, refund or replacement rules are determined by the organizer and applicable law.

Tilater Entertainment reserves the right to make reasonable changes to event programs, line-ups, schedules, or venues. Such changes do not automatically entitle ticket holders to a refund.

Admission is subject to compliance with venue rules, safety regulations, and age restrictions.

Official identification may be required for age-restricted events.

Tilater Entertainment and venues reserve the right to refuse entry or remove attendees for safety, security, or behavioral reasons, without refund.

Tilater Entertainment may offer subscription-based or membership services providing access to benefits such as early ticket access, discounts, or preferential pricing.

Subscriptions do not guarantee access to specific events or ticket availability.

Subscription benefits are personal, non-transferable, and may be modified, suspended, or discontinued at any time. No entitlement to specific future benefits is granted.

The resale of tickets for commercial purposes, including auctions or unauthorized platforms, is prohibited unless explicitly permitted.

Tilater Entertainment reserves the right to invalidate tickets sold or used in violation of these rules.

9. Intellectual Property and Media Rights

All content, trademarks, logos, and materials published by Tilater Entertainment are protected by intellectual property laws.

By attending an event, visitors acknowledge that photo, video, and audio recordings may be made and used for documentation, promotional, and commercial purposes, unless legally prohibited.

Tilater Entertainment is liable only for damages caused by intentional misconduct or gross negligence, to the extent permitted by law.

Liability for indirect damages, consequential damages, and loss of profit is excluded where legally permissible.

Where Tilater acts solely as intermediary, liability for event execution rests with the respective organizer or venue.

Personal data is processed in accordance with the Privacy Policy published on our platforms. By using our services, users acknowledge and accept the Privacy Policy.

These Terms & Conditions are governed by Swiss law.

The exclusive place of jurisdiction is Zurich, Canton of Zürich, Switzerland, unless mandatory statutory provisions provide otherwise.

If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions remain unaffected.

Tilater Entertainment reserves the right to amend these Terms & Conditions at any time. The version published at the time of use applies.

A brand of Rolling LIVE Entertainment GmbH

Rolling LIVE Entertainment GmbH
c/o Lauz Consulting GmbH
Europa-Strasse 9
8152 Glattbrugg
Schweiz
info@tilater.com
+ 41 78 647 72 69


Legal entity: Rolling LIVE Entertainment GmbH
Registered office (Sitz): Opfikon, Switzerland
Address: Europa-Strasse 9, 8152 Glattbrugg, Switzerland
Commercial Register: CH-020.4.090.212-6
VAT number: CHE-499.420.057

Ticket sales and ticket processing are technically handled via software solutions provided by software providers. Tilater Entertainment acts as the brand under which events, promotions, and related services are offered. Contractual roles and responsibilities are defined in the applicable Terms & Conditions.

Tilater Entertainment and Rolling LIVE Entertainment GmbH assume no liability for the content of external websites linked from this website. The operators of the linked pages are solely responsible for their content.

The data controller responsible for the processing of personal data is:

c/o Lauz Consulting GmbH
Europa-Strasse 9
8152 Glattbrugg
Schweiz

This Privacy Policy applies to the processing of personal data in connection with:

Mobile applications (including those under development)

Subscriptions, memberships, and fan benefit programs

Event operations, access control, and guest lists

B2C and B2B interactions, including promoters, artists, venues, and partners

This policy applies to users in Switzerland, the EU/EEA, and other jurisdictions in which Tilater Entertainment operates.

Depending on the nature of your interaction with us, we may process the following categories of personal data.

Account, subscription, and preference information

B2B contact details (company, role, business contact data)

Optional information provided voluntarily (e.g. accessibility needs, dietary preferences)

Usage and navigation data on our platforms

Information provided by event organizers, venues, or partners where necessary for event execution, ticketing, or invoicing

Payment data is processed exclusively by third-party payment service providers and is never stored by Tilater Entertainment.

We process personal data for the following purposes:

Sale, administration, and validation of tickets

Organization, promotion, and execution of events

Management of subscriptions, memberships, and fan benefits

Issuance of confirmations, invoices, and event-related information

Marketing and promotional communications where consent has been given

Platform security, analytics, and service improvement

Compliance with legal and regulatory obligations

5. Ticketing, Payments & Third-Party Providers

Ticket sales and ticket processing are technically handled via white-label software solutions provided by third-party ticketing providers. Tilater Entertainment determines the purposes of data processing related to its events and services.

Additional third-party service providers may include:

Analytics, security, and marketing technology providers

Where required, Data Processing Agreements are in place to ensure compliance with applicable data protection laws.

Personal data is processed based on one or more of the following legal grounds:

Performance of a contract (e.g. ticket purchase or subscription)

Legitimate interests (e.g. event security, service optimization)

If you opt in to receive marketing or promotional communications, we process your contact data for this purpose only. You may withdraw your consent at any time via the unsubscribe mechanism provided or by contacting us directly.

Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with statutory retention requirements, or resolve disputes. Data is subsequently deleted or anonymized in accordance with legal requirements.

We implement appropriate technical and organizational measures to protect personal data, including encrypted data transmission, restricted access, and ongoing security monitoring.

Depending on your place of residence and applicable law, you may have the right to access your personal data, request rectification or deletion where legally permissible, restrict or object to processing, withdraw consent at any time, and lodge a complaint with a competent data protection authority.

Where personal data is transferred outside Switzerland or the EU/EEA, appropriate safeguards are applied in accordance with applicable data protection laws.

We reserve the right to update this Privacy Policy at any time. The version published on our platforms at the time of use shall apply.

Tilater Entertainment

TERMS AND CONDITIONS – Rolling Live Entertainment



The relationship between ticket buyers / event attendees and the organizer is governed by the following General Terms and Conditions:





No refunds or replacements will be issued in the event of lost and/or damaged tickets. If an attendee leaves the event venue, the ticket generally loses its validity.





By purchasing a ticket, the attendee agrees to comply with all safety regulations, access rules, age restrictions, and other organizational provisions of the event. In the event of non-compliance, access to the event may be denied without any right to compensation.





The ticket buyer is liable to Rolling Live Entertainment for all direct and verifiable damages caused intentionally or through gross negligence. Any liability for minor negligence is excluded.




The organizer assumes no liability for damages of any kind but commits to ensuring the highest possible level of safety at its events.




Audio or video recordings using professional equipment are prohibited without the express authorization of the organizer.





In the event of a date change or relocation of the event, the ticket remains valid for the new date or venue, regardless of the reason. Refunds or exchanges are not permitted in such cases.





If the event is cancelled by the organizer or the artist, the nominal value printed on the ticket will be refunded, provided the ticket is returned within 30 days of the original event date at the original point of sale.No refund entitlement exists if the cancellation is due to force majeure (e.g. natural disasters, strikes, official or police prohibitions, etc.).Force majeure is defined as any event beyond the control of Rolling Live Entertainment that prevents the event from taking place.





Open-air events take place regardless of weather conditions. Adverse weather does not entitle the ticket holder to a refund.





If an event must be interrupted for technical reasons, it shall be deemed to have taken place if it has continued at least until the intermission/break.





For health and safety reasons, admission is prohibited for children under six years of age. Children and adolescents aged 6 to 14 may only attend if accompanied by an adult. In case of non-compliance, the organizer assumes no liability for any physical harm.





Tickets and/or VIP packages may not be used publicly for advertising or promotional purposes (e.g. raffles, giveaways) without the organizer’s prior written consent.





Rolling Live Entertainment reserves the right to amend these Terms and Conditions at any time. Amendments will be published on the Rolling Live Entertainment website and shall take effect upon publication.




The exclusive place of jurisdiction for any disputes between Rolling Live Entertainment and the ticket buyer shall be the registered office of Rolling Live Entertainment. The organizer reserves the right to take legal action against the ticket buyer at their place of residence.

Additional ConditionsThe General Terms and Conditions of Tilater Entertainment also apply.

Rolling Live Entertainment 
c/o Lauz Consulting GmbH
Europa-Strasse 9
8152 Glattbrugg
Switzerland 
Registered office (Sitz): Opfikon, Switzerland
Commercial Register: CH-020.4.090.212-6
VAT number: CHE-499.420.057
Email: info@rollinglive.ch
Website: https://www.rollinglive.ch  

Rolling Live Entertainment & Co.Prod

Privacy Policy of Rolling Live Entertainment

Effective as of January 21, 2026

At Rolling Live Entertainment (“Rolling Live Entertainment”, “we”, “us”), we take the protection of your personal data very seriously. This Privacy Policy informs you about which personal data we collect, how we process it, and for what purposes. It applies to all personal data collected when visiting our website https://www.rollinglive.ch 

All processing of personal data is carried out in accordance with applicable data protection laws (revDSG and/or GDPR).



Rolling Live Entertainment 
c/o Lauz Consulting GmbH
Europa-Strasse 9
8152 Glattbrugg
Switzerland 
Email: info@rollinglive.ch
Website: https://www.rollinglive.ch  

When you access www.rollinglive.ch, your browser automatically transmits information to our server, which is temporarily stored in log files. 

The following data may be collected:

- IP address of the requesting device
- Date and time of access
- Name and URL of the requested file
- Referrer website
- Browser type, operating system, and access provider

This data is processed for the following purposes:

- Ensuring a smooth and user-friendly website experience
- Evaluating system security and stability
- Administrative purposes

The legal basis for this processing is our legitimate interest in achieving the above purposes. These data are never used to personally identify you.

We also use cookies and analytics services. Further information can be found in Sections 4 and 5.

To subscribe to our newsletter, an email address is required. Subscription is carried out via a double opt-in process. You may unsubscribe at any time by emailing info@rollinglive.ch or via the unsubscribe link in each newsletter.

We retain subscription data as long as it is necessary for sending the newsletter or as proof of consent. The legal basis is your consent and our legitimate interest in documenting that consent.

If you purchase a ticket via Ticketcorner or Rolling Live, we store your email address and the event name in order to send relevant information or reminders. You will not be subscribed to the general newsletter without your explicit consent.

If you contact us by email or contact form, we process your data to respond to your inquiry and for follow-up communication. If the processing is related to pre-contractual or contractual measures, the legal basis is contract performance. In other cases, our legitimate interest applies.

If you participate in a contest organized by Rolling Live, your data will be processed to manage the contest and notify winners (via email or social media). The legal basis is your consent.

- Your personal data will not be transferred to third parties unless:
- You have given your consent
- It is necessary to fulfill contractual or pre-contractual obligations
- There is a legal obligation

We use cookies—small files stored by your browser on your device—for the following purposes:

- Improving the user experience (session and persistent cookies)
- Analyzing website usage

You may configure your browser to block cookies or notify you before cookies are stored. Please note that some website functionalities may be limited as a result.

Technical details regarding cookies and settings are available in our consent management tool “Real Cookie Banner”:
(https://devowl.io/de/rcb/datenverarbeitung) 

The legal basis is Art. 6(1)(c) and (f) GDPR.

We use tracking tools to tailor our website to user needs, continuously improve it, and analyze usage statistics. This is based on our legitimate interest.</p>

We use Google Analytics (Google Inc., USA) to create pseudonymized usage profiles using cookies. The information generated includes browser type, operating system, referrer URL, anonymized IP address, and request time.

The data is transmitted to Google servers in the USA and used to generate reports on website activity. You may prevent the use of cookies via your browser settings or by installing the opt-out plugin: 


https://support.google.com/analytics/answer/6004245

c) Google AdWords (Conversion Tracking and Remarketing)

We use Google AdWords cookies to measure conversions and provide targeted advertising. These cookies expire after 30 days and do not personally identify users. You may disable them in your browser settings. 

Data may be transferred to the USA under the EU/Swiss–US Privacy Shield framework. 

More information: 


We integrate maps via the Google Maps API. When using Google Maps, Google may collect data. 

More information:


We use the Facebook Pixel to analyze browsing behavior and display personalized ads. Collected data (IP address, device ID, cookies, location data, etc.) may be transferred to the USA under the Privacy Shield framework. 

More information: 


https://www.facebook.com/privacy/explanation

This feature allows us to display relevant ads to you on Facebook and other websites. If you are logged into Facebook, your visit may be linked to your account. 

You can disable this feature here: 


https://www.facebook.com/settings/?tab=ads#



We use social media plugins from Facebook and Instagram. To protect your privacy, we apply the “two-click” solution:

- When visiting a page with a plugin, your browser connects to Facebook/Instagram servers
- If you are logged in, the information may be linked to your account
- To prevent this, log out before visiting our website

More information:
Facebook: https://www.facebook.com/about/privacy
Instagram: https://help.instagram.com/155833707900388



- Request information about your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Request restriction of processing under certain conditions
- Receive your data in a structured, commonly used format
- Withdraw consent at any time
- Lodge a complaint with a data protection authority

If we process your data based on legitimate interests, you may object at any time. If the data is used for direct advertising purposes, you have a general right to object without stating reasons. 

To exercise this right, please contact: 

We use SSL/TLS encryption (usually 256-bit). A secure connection can be identified by the padlock icon in your browser. We also implement appropriate technical and organizational measures to protect your data.

 (Rapperswil, Switzerland). Logged data includes IP address, date, time, browser type, and operating system. This data is stored anonymously for statistical purposes. A data processing agreement is in place with the provider.

This Privacy Policy is effective as of January 21, 2026. It may be updated due to legal or technical changes. The current version is always available on our website.